Outbound Reports In Topadial, we have various useful reports, they are designed to be informative, but easy to digest They can be...
Agent Performance Reports The Agent Performance Report should be your go to report for giving feedback to agents Once navigated to this report...
Inbound Queues Reports Topadial has sophisticated inbound queueing capabilities, and the reports to go with it… Inbound Queues Report Detailed This report can...
