Lesson 1 – Telephone Numbers, Queues & Call Menu It is best to read these lessons after you have read the Getting Started guides. This Lesson looks at setting...
Lesson 2 – Lists, Leads, & List Management In this article we will look at lists, leads, & list management in more detail, including dialler timezone management, data...
Lesson 3 – Campaign Settings & Scripts It is best to read these lessons after you have read the Getting Started guides. Particularly, Understand Outbound Dialling This...
Lesson 4 – Agent Interface The Topadial agent interface was designed to achieve the right balance between simplicity and being feature rich There is 2...
Lesson 5 – Call Logs & Training Mode Topadial has a feature rich call log & training mode, here we will go through it in detail. These are...