Management Alerts / Gamification
Management Alerts / Gamification is a great help in running your centre. Management Alerts The purpose of management alerts is...
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Cool Features
Use these features to really utilise Topadial and boost sales and productivity
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Scripts
Here we will cover how to add, and use, a Dynamically produced script Call Scripts can be created in Topa... -
DNC Management
Topa dial has comprehensive DNC management to keep you compliant, and stop you upsetting consumers. When setting up a campaign,... -
Agent Login With Sip / Setting up Zoiper Softphone
If you do not wish to connect through your web browser to the Topa Dial Agent, you can connect via... -
Management Tools
Here we look at the various management tools available to managers to effectively run their contact centre. In the management... -
SMS Suite
Topadial has a SMS suite available, please note it is in BETA, and there are more features to come. Currently,... -
Agent Log
Topadial features a Agent Log, with detailed information about each agents activities Agent Login/Log out Information Here we can see... -
Sending Webhooks To Zapier
By sending webhooks to Zapier, there is a huge amount of options you can now do with Topadial and the...